Overview
This document provides an overview of how your personal data is processed when you visit our website. The security of your data and personal information is very important to us, and we take both privacy and transparency seriously. Personal data refers to any information that can be used to identify you personally. Our Privacy Policy provides detailed information about how we protect both identifiable and non-identifiable information.
Our privacy principles:
– We never request personal information unless it is strictly necessary to provide the services you have asked for.
– We never share personal information about our users with others, unless required by law or you have given consent.
– We never use your personal information for purposes other than those described in this Privacy Policy.
Data collection on our website
The information collected on this website is processed by the website operator, Smart Innovation Norway.
Smart Innovation Norway
Håkon Melbergs vei 16
1783 Halden, Norway
info@smartinnovationnorway.com
Data processing
We receive, collect, and store any information you enter on the website or provide to us in any other way.
In addition, we collect the IP address used to connect your computer to the internet, email address, technical information about your device and connection, as well as purchase history.
We may use software tools to measure and collect session information, including page speed, time spent on various pages, interactions on the site, and how users navigate away from the site.
We also collect personally identifiable information (such as name, email, and communication), payment details (including credit card information) via Checkin, as well as any feedback provided.
Legal basis for processing
By registering your interest, subscribing to newsletters, or purchasing tickets, you voluntarily consent to the organizers storing and processing your personal data.
Why do we collect information?
We collect both personal and non-personal data in order to:
- Provide and operate our services
- Offer customer service and technical support
- Contact users with relevant information and marketing
- Produce statistics and insights to improve our services
- Comply with applicable laws and regulations
How do we use the data?
Some data is collected to ensure the website functions properly. Other data is used to analyze how visitors use the site. Information collected through newsletters is used solely for communication related to the AI+ project and is not shared with third parties. Smart Innovation Norway does not sell, rent, or disclose personal data that can identify users, and will not do so without prior consent.
Data processors and storage
Servebolt is the data processor for AI+ and processes personal data on behalf of our customers in connection with the services we provide. Servebolt is the technical hosting provider for AI+, and information collected through the website, contact forms, and newsletters is stored on separate servers operated by Servebolt.
Smart Innovation Norway, The Pitch AS, and Servebolt have access to the collected information.
Data retention
Information collected through the ticketing system is deleted after 180 days, except for contact information from users who have consented to receive newsletters.
Please contact us at info@aiplus.no if you have questions regarding your personal data.
Cookies
Cookies are small files placed on your computer, mobile device, or another device by a website. They contain details about your browsing history on the website—among other uses. Read more below (in English).
| Cookie Name | Purpose | Duration | Cookie Type |
|---|---|---|---|
| fedops.logger.sessionId | Used for stability/effectiveness measurement | 12 months | Essential |
| bSession | Used for system effectiveness measurement | 30 minutes | Essential |
| TS* | Used for security and anti-fraud reasons | Session | Essential |
| consent-policy | Used for cookie banner parameters | 12 months | Essential |
| SSR-caching | Used to indicate the system from which the site was rendered | 1 minute | Essential |
| svSession | Used in connection with user login | 2 years | Essential |
| hs | Used for security reasons | Session | Essential |
| XSRF-TOKEN | Used for security reasons | Session | Essential |
Your Rights
As a registered individual, you have the following rights:
Right to Information:
You have the right to be informed about how your personal data is used. This Privacy Policy provides you with that information.
Right of Access:
You have the right to request a copy of the personal data we have stored about you.
Right to Rectification:
You have the right to have your personal data corrected or updated if it is inaccurate or outdated.
Right to Erasure (“Right to be Forgotten”):
You may request that we delete your personal data from our systems at any time, provided that it is no longer necessary for us to retain it. Please note that deleting your data may affect your ability to use our services.
Right to Object (Opt-Out):
You have the right to opt out of certain uses of your personal data, such as direct marketing.
Right to Data Portability:
You have the right to receive a portable copy of the personal data you have provided to us. This means you may ask us to transfer, copy, or move your data to another service provider.
Right to Refuse Automated Decisions, Including Profiling:
You have the right to request human review if a decision based on automated processing has legal or significant consequences for you.
Google Analytics
We use Google Analytics, a free analytics tool from Google, to monitor and analyze website traffic.
The tool collects data by placing a cookie in the user’s browser, providing insights such as the number of users, geographic location, and which pages are accessed.
Checkin.no
When you complete a transaction on our website, we collect the personal information you provide, such as your name, address, and email address.
This information is used only for the purposes described in this Privacy Policy.
WordPress
Our website is hosted through WordPress. The platform allows us to offer products and services online. Your data may be stored in WordPress’s data storage, databases, and applications. The data is stored on secure servers behind a firewall.
For more information on how WordPress handles data, please visit their Privacy Policy page.
How We May Contact You
We may contact you to:
- Inform you about your account
- Assist you with technical issues
- Request feedback through surveys
- Send updates about our services
- Follow up on legal obligations or agreements
We may contact you via email, phone, SMS, or regular mail.
Contact and Opt-Out
If you no longer want us to process your personal data, please contact us:
Email:
info@aiplus.no
Address:
Smart Innovation Norway
Håkon Melbergs vei 16
1783 Halden, Norway